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Platform

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Platform overview

Learn more about Quantum Metric.

Data

Session replayUnderstand the "why" behind customer behaviors. Segment builderSlice your audience with nested segment building. AutocaptureCapture over 300 metrics out-of-the-box.Page performanceDiscover and quantify the impact of slow pages. User analyticsUnlock better user adoption, retention, and customer journeys.Platform intelligenceOur powerful machine learning engine.Mobile app analyticsPatented mobile analytics technology.Adobe Experience Platform Connector Go live with CJA faster.

Insights

Felix AI AgenticAutonomous agents analyze every part of the customer journey.Felix AI SummarizationGen AI powered session summarization.JourneysUnderstand which paths customers are taking.Interaction heatmapsVisualize page-level clicks, scrolls, and attention.VisibleVisualize user behavior directly from your browser. DashboardsOrganize and monitor your most important data. Opportunity analysisAutomatically surface and quantify friction points.

Action

Voice of CustomerConnect feedback to behavior and take action in real time.Monitoring & alertsAlerting on aggregate behavior, frustration, and more.Data activationSeamlessly merge any data source.Data streamingSend Quantum Metric insights to your data warehouse.Data enrichmentGet greater impact with enhanced data insights.Salesforce Lightning analyticsGain visibility and understanding of Salesforce Lightning app users.Performance & overheadLightweight SDKs and tags.Security & privacyBest in class security technology and polices.

See for yourself.

Schedule a personalized discussion and walkthrough of our solution.

Talk to our team.

Schedule a personalized discussion and walkthrough of our solution.

Join a regularly streamed demo of our top features and use cases.

Watch a live demo.

Join a regularly streamed demo of our top features and use cases.

Review platform use cases and capabilities at your own pace.

Browse product tours.

Review platform use cases and capabilities at your own pace.

Solutions

By industry

RetailUnderstand shoppers’ needs faster.Financial servicesDrive digital adoption and improve satisfaction.Travel & hospitalityGrow revenue and loyalty with real-time visibility.TelcoImprove the digital-first experience.GamingUnderstand real-time player behavior.HealthcareImprove patient self-service and loyalty.

By teams

ProductUnderstand any part of the digital experience in seconds.TechnologySurface and scope customer technical friction in real-time.MarketingStrengthen your campaigns and convert more.AnalyticsAnswer the “why” behind the customer experience.CX & VoCBring together qualitative and quantitative insights.UXDeep insight into behavior, engagement, and friction.Service & supportImprove customer empathy and contact center efficiency.

By capability

Digital analyticsMonitor, diagnose, and optimize critical experiences.Product analyticsUnderstand user behavior and drive adoption.Experience analyticsSurface pain points and quantify opportunities.Journey analyticsInsights into every touchpoint across the digital journey.Web analyticsUnderstand and report on digital performance.Employee experienceAutomatically surface critical friction on your internal apps and kiosks.Contact centerOptimize contact center experiences.AI Agent VisibilityReveal how AI agents interact with your digital experience.

See for yourself.

Schedule a personalized discussion and walkthrough of our solution.

Talk to our team.

Schedule a personalized discussion and walkthrough of our solution.

Join a regularly streamed demo of our top features and use cases.

Watch a live demo.

Join a regularly streamed demo of our top features and use cases.

Review platform use cases and capabilities at your own pace.

Browse product tours.

Review platform use cases and capabilities at your own pace.

Resources

Learn

ResourcesReview expert guidance and new data. Case studiesDiscover our customer stories.Product tour libraryReview platform use cases and capabilities at your own pace. Events & webinarsJoin us for live or virtual events. BenchmarksReview the top findings from Quantum Metric aggregated platform data.BlogThought leadership, trends, and product insights.Digital Analytics FAQGet quick answers to foundational digital and product analytics questions.

Community

The QuadConnect with experts, converse, and be inspired.

New blog post.

AI assistants vs. agentic AI: Key differences in digital analytics.

AI assistants vs. agentic AI: Key differences in digital analytics.

Learn how understanding the distinction between AI assistants and agentic AI becomes essential for everyone working in digital experience, analytics, or strategy.

Read the blog

Company

About us

Our storyHow Quantum Metric started, our leadership team, and how you can get involved.CareersSee what it's like to work for Quantum Metric, and available positions.NewsRead the latest announcements and news.

Partner network

Partners & integrationsView our technology and solutions partners.Partner programOur key ecosystem of partners.

Latest news.

Quantum Metric Launches Next Evolution of Felix Agentic, Expands Agentic Analytics and Digital Visibility Across Enterprise Teams

Quantum Metric Launches Next Evolution of Felix Agentic, Expands Agentic Analytics and Digital Visibility Across Enterprise Teams

Learn more

LoginGet a demo

Platform

Platform overviewFelix AI AgenticFelix AI SummarizationJourneysMobile app analyticsInteraction heatmapsSecurity & privacy

By industry

RetailFinancial servicesTravel & hospitalityTelcoGamingHealthcare

By teams

ProductTechnologyMarketingAnalyticsCX & VoCUXService & support

By capability

Digital analyticsProduct analyticsExperience analyticsJourney analyticsWeb analyticsEmployee experienceContact centerAI Agent Visibility

Resources

Contact usProduct tour libraryPricing plansResourcesCase studiesGlossary
Privacy PolicyTerm of UseEULAPatentsAffiliatesLegal InformationModern Slavery StatementDo Not Share My Information

© 2026 Quantum Metric, Inc. All rights reserved.

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DASHBOARDS

Digital analytics dashboards for real-time insights.

Build unlimited, fully customizable dashboards that show exactly what matters to your team, in the way they need to see it. With built-in AI, you can interpret live data in plain language and understand what changed, why it changed, and where to act next.

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Digital analytics dashboards for real-time insights.

Copilot for Dashboards

Ask why a number moved. Get the answer in seconds.

Copilot for Dashboards brings AI directly into the views you’re already using. Ask a question in plain language and Copilot reads the live data in context to explain what changed, why it changed, and what to do next. Every answer is grounded in Quantum Metric’s first-party behavioral data, not generic AI assumptions. No filtering. No exporting. No waiting on analytics.

Try asking: "Why did our checkout conversion drop this week?"

Learn more about Felix Agentic
Ask why a number moved. Get the answer in seconds.

Build and visualize anything.

Quantum Metric's configurable analytics dashboard runs on 300+ experience indicators, giving teams a complete view of customer behavior, friction, and performance in one place. Create tailored views for the metrics that matter most, then use Copilot to explain changes in context with a single click.

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Quantum Metric provides a single source of truth around our customers' experience. All stakeholders can easily see and understand the impact of a problem and agree on solutions. Using Quantum Metric has genuinely brought our technology and business teams closer together.

Steven Teo,

Head of Innovations and Digital Controls

As simple as drag and drop.

Our intuitive drag-and-drop functionality makes it easy to build your analytics dashboard—no advanced technical skills required. Simply drag and drop key metrics, charts, and data visualization cards onto your dashboard. Layering segments is just as simple, enabling quick and dynamic data comparisons. From novice users to experienced analysts, everyone can build and customize their web analytics dashboards with ease.


As simple as drag and drop.

Build and analyze funnels on the fly.

The customer journey isn’t linear, and your analysis shouldn’t be either. With Quantum Metric, you can create and modify customer funnels instantly, without the need for predefined event tagging. Identify drop-off points, optimize conversion paths, and understand customer intent—all within your data analytics dashboard.

Tailor insights to your business with metric builder.

Metric Builder allows you to craft custom metrics for in-depth analysis. Whether you need a unique digital health score, error tracking, intent analysis, or behavioral indicators, our product analytics dashboard enables you to tailor actionable insights specific to your business objectives.

Tailor insights to your business with metric builder.

We’ve got customer service reps, PMs, marketers, UI/UX designers, and developers all utilizing the broad portfolio of Quantum Metric features.

Guy Burgstahler,

General Manager

Smart data, sharper dashboards.

A dashboard is only as effective as the data feeding it. Quantum Metric’s patented approach to data capture ensures that your analytics dashboard has the most accurate and comprehensive dataset available.

Autocapture

With Quantum Metric’s advanced autocapture technology, new pages, views, buttons, and interactions are automatically identified and tracked—eliminating the need for manual element-level tagging. This means your digital analytics dashboard is always populated with the latest data, without requiring developer intervention.

Remote configuration

Tracking complex user interactions has never been easier. Quantum Metric’s UI-based tracking allows you to configure and monitor specific behaviors without modifying your site’s code. This ensures your product analytics dashboard adapts to your evolving data needs.

Real-time availability

Speed is everything when it comes to digital experience optimization. Unlike traditional batch processing analytics, Quantum Metric’s data analytics dashboard updates in real time, so you can immediately measure the impact of new tests, deployments, and customer interactions.

What our customers are saying.

Read more success stories

“In our business, the betslip is essentially the shopping cart, so it’s absolutely vital that we have data- driven insights around its performance at all times. Quantum Metric is providing us that oversight in a very user-friendly way.”

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Eoin Ryan / Director of Sportsbook

Trusted by enterprises. Loved by people.

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4.6

276 verified reviews

as of July 2026

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Gartner Peer Insights Logo

4.6

85 verified reviews

as of July 2026

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Glassdoor logo.

4.5

255 verified reviews

as of July 2026

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8 billionsessions each month.

50%of the worldwide internet users.

Frequently asked questions

Can I create a report from my dashboard?

Yes! Every analytics dashboard can be converted into a report and delivered straight to your inbox. You can configure the frequency (e.g., daily, weekly, monthly), recipient list, and the data range (e.g., last 24 hours, rolling 7 days). Reports can be shared with anyone via email, ensuring key stakeholders stay informed.

How do I share dashboards with my teams?

Quantum Metric’s analytics dashboards offer flexible sharing options. You can keep them private for personal use or make them public for team-wide access. Permissions can be assigned to individual users or groups, ensuring that the right people have access to the right data. This feature makes our web analytics dashboard a powerful tool for collaboration and decision-making.

What data can be used in dashboards?

Quantum Metric’s data analytics dashboards can visualize any captured data point, including:

  • Behavioral data: Clicks, taps, scrolls, rage clicks, friction points
  • Business data: KPIs, revenue impact, conversion rates, customer lifetime value
  • Technical data: Load times, API responses, error logs, performance metrics

Whether you’re optimizing an e-commerce funnel, improving app performance, or analyzing customer behavior trends, Quantum Metric’s product analytics dashboard equips you with the meaningful insights you need to take action.

Can I integrate dashboards with other analytics tools?

Yes! Quantum Metric’s analytics dashboards seamlessly integrate with other analytics and business intelligence tools, allowing you to combine insights from multiple sources. This ensures a more holistic view of your digital performance and enables data-driven decision-making across teams.

How can I customize dashboards for different stakeholders?

Quantum Metric allows you to create tailored dashboards for different teams and roles within your organization. Whether executives need high-level KPIs or analysts require in-depth technical data, our flexible dashboard configurations ensure that every stakeholder gets the insights most relevant to their needs.

Does Quantum Metric have AI to help interpret dashboard data?

Yes. Copilot for Dashboards is AI embedded directly in every dashboard. It reads the entire dashboard on live data and surfaces what actually matters. Click any data point to get an instant, plain-language explanation of why it moved, no separate investigation or manual analysis required. It’s part of the Felix Agentic platform, launching July 2026.

What is Copilot for Dashboards?

Copilot for Dashboards is a context-aware AI assistant built into Quantum Metric dashboards. Unlike standalone AI chat that starts from a blank slate, Copilot already knows what you’re looking at, the exact dashboard, the live data, the metrics on screen. You point at the problem instead of describing it, and get a grounded answer instantly.

How is Copilot for Dashboards different from other AI analytics tools?

Most AI analytics tools require you to describe your data before they can help. Copilot for Dashboards is already in context, it reads your live dashboard automatically, so when something looks off, you click it and get an explanation. Answers are grounded in Quantum Metric’s first-party behavioral data, not generic AI assumptions.